Terms of Sale and Use

1. Publisher

Proxoria is published by AKTINOVE, a French SAS registered with the Nantes Trade and Companies Register under number 801 908 252, registered offices: 27 rue Ferdinand Alexandre Boutillier, 44800 Saint-Herblain, France. Contact: contact@proxoria.com. Hosting: OVH.

2. Account

Creating an account requires a verified email address and constitutes acceptance of these terms. The customer is responsible for the confidentiality of its credentials and API key, and for the authorizations granted from its account.

3. Plans, payment and renewal

Plans and their limits (users, API calls, connectors) are described on the Pricing page; prices are exclusive of taxes. Payment is processed by Stripe and subscriptions renew automatically. Price changes apply from the next renewal.

If a payment fails, access to paid features may be suspended without delay, and the workspace downgraded to the free plan failing regularization. As the Service is reserved for business customers, no consumer withdrawal right applies.

4. Termination

The customer may cancel at any time from its dashboard, effective at the end of the current period. What happens to data after account closure is described in our Privacy Policy.

5. AI-triggered actions

Proxoria executes the instructions of the AI assistants that the customer has itself connected and authorized. The customer remains solely responsible for those instructions and their consequences in its third-party applications.

Guardrails are provided and configured under the customer's responsibility: prior approval of write actions (enabled by default), per-assistant connector selection, and an activity log. Disabling the approval mode constitutes acceptance that writes run immediately.

6. Availability and intellectual property

The publisher strives to keep the Service continuously available, without a service-level commitment. The Service remains the publisher's property; the customer's data remains its own.

7. Liability

The publisher's liability is limited to direct damages and capped at the lower of the amounts paid over the last 3 months and the direct loss actually suffered by the customer. The publisher is not liable for malfunctions attributable to the customer's third-party applications or AI assistants.

8. Changes, governing law

The publisher may amend these terms at any time; the applicable version is the one published on this page, and substantial changes are brought to the customer's attention. These terms are governed by French law; failing amicable resolution, disputes fall under the jurisdiction of the courts of Nantes, France.