Connect your AI to Help Scout

What your AI can do with Help Scout

Once connected, these tools appear automatically in your AI assistant:

• list_mailboxesread-only

  List the mailboxes of the account.

• list_conversationsread-only

  List conversations, optionally filtered by mailbox and status.

• get_conversationread-only

  Get a conversation with its threads (messages).

Example prompts

Just ask your AI in plain language — it picks the right Help Scout tool:

• “List the mailboxes of the account — from Help Scout, in plain language.”
• “List conversations, optionally filtered by mailbox and status — from Help Scout, in plain language.”
• “Get a conversation with its threads (messages) — from Help Scout, in plain language.”

How it works

1. Create your Proxoria account and add your MCP endpoint to Claude or ChatGPT.
2. Connect Help Scout with your API key — each user connects their own account, credentials encrypted at rest.
3. Your AI instantly gets the Help Scout tools. This connector is read-only, so it never changes your data.

Frequently asked questions

Does Help Scout have an official MCP server?

You don't need one. Proxoria exposes Help Scout to your AI through the Model Context Protocol, so you can use it from Claude, ChatGPT, Mistral or any MCP-compatible client — no official Help Scout MCP server required.

What can my AI do with Help Scout through Proxoria?

It gets 3 tools: list_mailboxes, list_conversations, get_conversation. For example, list the mailboxes of the account.

Is the Help Scout connector read-only?

Yes. The Help Scout connector only reads data — it never modifies anything in your Help Scout account.

How do I connect Help Scout to my AI?

Create a Proxoria account, connect Help Scout with your API key, and add your Proxoria MCP endpoint to Claude or ChatGPT. Your AI instantly gains the Help Scout tools.