Connect your AI to Intercom

What your AI can do with Intercom

Once connected, these tools appear automatically in your AI assistant:

• list_articlesread-only

  List the help-center articles of the workspace (paginated).

• get_articleread-only

  Get an article with its full content, including existing translations (translated_content).

• search_articlesread-only

  Search help-center articles by phrase.

• update_article_translationwrite · needs approval

  Create or update an article's translation for a locale. The translation is saved as a draft unless state is explicitly set to published.

Example prompts

Just ask your AI in plain language — it picks the right Intercom tool:

• “List the help-center articles of the workspace (paginated) — from Intercom, in plain language.”
• “Get an article with its full content, including existing translations (translated_content) — from Intercom, in plain language.”
• “Search help-center articles by phrase — from Intercom, in plain language.”

How it works

1. Create your Proxoria account and add your MCP endpoint to Claude or ChatGPT.
2. Connect Intercom with a secure OAuth connection — each user connects their own account, credentials encrypted at rest.
3. Your AI instantly gets the Intercom tools. Write actions wait for your approval in the dashboard before anything changes.

Frequently asked questions

Does Intercom have an official MCP server?

You don't need one. Proxoria exposes Intercom to your AI through the Model Context Protocol, so you can use it from Claude, ChatGPT, Mistral or any MCP-compatible client — no official Intercom MCP server required.

What can my AI do with Intercom through Proxoria?

It gets 4 tools: list_articles, get_article, search_articles, update_article_translation. For example, list the help-center articles of the workspace (paginated).

Is the Intercom connector read-only?

No — it can also make changes. Write actions go through Proxoria's confirmation guardrail by default: your AI proposes them, and you approve each one from your dashboard before anything is written to Intercom.

How do I connect Intercom to my AI?

Create a Proxoria account, connect Intercom with a secure OAuth connection, and add your Proxoria MCP endpoint to Claude or ChatGPT. Your AI instantly gains the Intercom tools.